👋 Hey, I'm Sajjad
I am a Program Manager with a product mindset. I work across data, operations, and technology to reduce friction, prevent repeat issues, and deliver improvements that scale.
📍 London, UK
Recent work has helped prevent hundreds of thousands of customer issues and reduced tens of millions in avoidable cost.
I'm comfortable in ambiguous spaces where ownership is unclear and progress depends on clarity and alignment. My strength is moving from 'something feels broken' to a measurable opportunity and a solution teams can ship.
I'm a London-based Program Manager who enjoys working on problems between customers, systems, and teams.
"If you're looking for someone who combines structured thinking with strong execution, I'd love to talk."
How Can
I Help You?
Product Discovery
Clarify problems. define metrics, shape practical V1s
Customer Experience
Reduce friction and prevent repeat issues
Data & Insights
Turn messy data into decision-ready signals
Program Execution
Align stakeholders, remove blockers, deliver outcomes
Kunal mandla
"I managed Sajjad for several years and watched him grow into one of the strongest Program Managers in our organisation. He consistently takes ownership of highly complex problems, deep dives into the data, and drives alignment across product, engineering, customer service and operations teams to deliver scalable solutions."
What they say:
Global Head of Customer Delivery Experience @ Amazon
Ryan brady
User Experience Research Manager @ Amazon
"I worked closely with Sajjad on the Lost Concession program, Delivery improvements for Customer Service Associates, and redesigning the customer journey for lost shipments. Across everything we worked on, he consistently brought structure, strong ownership, and real analytical depth. He never made decisions without data behind them, and when I first joined the team, he took the time to walk me through the technical and analytical thinking behind our metrics, which made a big difference to how quickly I got up to speed."
"I had the opportunity to work with Sajjad during our time in the Delivery Experience team, and he has been one of the strongest mentors and leaders I’ve worked with. He taught me so much about data analysis, project execution and structured problem solving, and he always explained things in a clear and practical way."
Business Analyst @ Liverpool City Council
navya shivanna
